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Why did Faxion Online Fail?

Usually when I write this series I’m talking about games that currently exist and are just not doing particularly well.    These games are usually like the RC Cola’s of the cola world.  They are new additions, they turn a small profit, but they’re not doing so amazingly that they can have rapid development.  It is in the same sense that Research in Motion is failing because they are not expanding.  When you stop expanding you are suddenly looking grim.

Most of the games that I call fail have either moved on to or will be moving on to the free to play model.  Final Fantasy 14 for example revamped their entire game and made it a subscription just recently.  They however went free to play for a full year to make up for this.  Rift is still subscription and it is getting closer and closer to free.  On Black Friday the game went for a mere $2 with a free month of play included.

The reason games go to the free to play model is because well, they suck.  They’re not popular enough because they were not able to keep 1M players on launch.  By removing the economic restriction on the game people’s friends will come play and the game will swell to 3x to 5x the original size.

But what if a game failed and it was already free to play?

That was the story of Faxion Online and I’m here to tell it.

What is Faxion Online?

It is the ultimate battle for the afterlife!

Yes, that’s the concept.

So the introduction to the game puts you at purgatory.  You are not good enough for heaven but not bad enough for hell.  In your character creation you push yourself towards one of the extremes and go there.

After this you spawn in heaven or hell and you move out in your afterlife.  You are now to become a demon knight of hell or an arch angel of heaven.

UTV Ignition was developing this game.  They did this because they felt the MMO genre was too easy to get into.  Really crappy 2d games were in this genre and still doing well.  So to develop a free to play MMO would be to them the key to making big bucks.

Up until this point UTV Ignition was making casual games for the iPhone, Xbox 360 and PS3.  The market for these little games was pretty big and people found out that they could make a pretty high amount of money by selling something very cheaply.

UTV Ignition was ready to make the next step, giving away a game free.

They were encouraged in 2006 when Idea Fabrik launched their HeroEngine.  The Hero Engine was an engine designed specifically for making online games… and it was free.  The folks at Idea Fabrik felt if they gave away their engine for free they could sell people on their cloud storage system.

Not having to build a gaming engine puts a studio so far ahead on building a game.  Unreal 3 is probably the most popular gaming engine in the world and those guys make billions in revenues from it.  But it saves the game developer years in their development cycle.

To UTV Ignition by getting this gaming engine they would move from years of gaming development… to months.  Their plan was to take a gaming engine, make it into a quick game and put it out there as soon as humanly possible.

The engine is quite good.  It is the same engine used for development of SWTOR and it is said to be used for another seven titles that will come out soon.

The Development Cycle

So MMOs go through a develoment cycle.

The first step is the concept.  It has to be pitched to the big boys of the company and done so with minimal effort.  Usually designers will make renderings on their own to showcase their concept.  In the concept is what the game will look like, what market they are looking to go after, what is cool about it, and a cost analysis.

The second step is talent recruitment.  In this step you need to find a team of people who can help develop this game.  This will usually involve maintaining someone to do press work, some graphics people, some developers and a whole lot of people.  Most of the hiring for this project happens in house, but you can tell a new MMO is coming out when a studio starts hiring.

The third step starts during hiring, and this is the initial foundations of the game.  The base code is developed from which all other code will be based off of.

The fourth step is to engineer character movements so that all of the character models will work and do something.

The fifth step is to create the world.  Usually four and five are done together.  Involved in creating the world is also all of the dungeons, raids, and encounters.

The sixth stage is usually where a closed beta begins and this is finding bugs in the gameplay.  Usually they will load up 5,000 gamers to do this.

The next step is to touch up the game by adding in high res textures and quickly trying to add in features gamers will want.  This is usually where the open beta is.

Open betas have never really been beta testing but marketing packs.  The idea here is if you give everyone a taste of the game and give them a connection to the game (OMG I BETA TESTED THIS GAME) they will be more loyal and more inclined to buy it.

Faxion Online skipped steps 1-3.  They hired no new people, they got the foundations of the game from HeroEngine, and they didn’t develop the concept until after they were already building the world.  The Heaven vs Hell aspect of the game was an after thought.

Because of this they were forced to push this ahead they did not really think through this part of the game.  The character were all awkward and weird.  Like it’s kind of odd being on the heaven side and seeing Beowulf as a random quest NPC.  It is a little disappointing to find out that the only thing Beowulf wants from you is to kill ten wolves…. in heaven.

The game was a hodge podge of MMOs with no real rhyme or rhythm.  All of this stuff was left in the game.  It was presumed that they would change it, but they never did.

Small company free to play developments are different from those of big companies.  What usually happens is they will put the game into open beta early and open an item’s shop.  They will hope that the micro-purchases that people make will help fund their project.

So Faxion Online went into open beta the second they started the open world.  Initially there was some odd stuff where you would run into nonexistent world and the entire game was untextured. The game would make improvements as it came along but it never reached the final phase of development which I call ‘polish.’

Now few MMOs are actually polished when they launch.  They only one I can think of that was polished for launch was Star Wars: The Old Republic.  Every other one had some pretty important fixes to terrain and graphics that had to be done post-launch.  But this game was REALLY far behind on polish.

Because they released the beta essentially when it should have been a friends and family alpha they really hurt themselves.  They lost a lot of promising customers who were shied off by how poor the game was.

Intellectual Dishonesty

The game launches in May and closes in June.  In this time the hype machine is at work trying to make this really crappy game into something it’s not.  This is called intellectual dishonesty, saying something that is not true when you know it is in fact false.  The gaming industry is full of people like this who are trying to pump up games in order to win on sales and advertising revenues.

Both Massively and MMORPG.com were responsible for hyping this game too much.

So the first part of this is the videos.  UTV Ignition put out a series of five videos to promote Faxion Online.  The title of this was “We Know Conflict” showing videos of conflicts in the UTV Ignition workplace.  The most famous of these is Pirates vs Ninjas:

Massively at E3 were asked what game they are most excited about, they answered… Faxion Online.  Now to be fair Massively has 100s of publishers and really this was just some joeschmoe saying this.  But it was stated as a Massively release.  The guy writing for Massively had only positive things to say about the game and rated it very highly.

In all press packages you got this:

The game was actually, this:

Once again, intellectual dishonesty.  Everyone who was reviewing this game knew that the game was the second picture and not the first picture.  People came expecting some epic PvP game.  What they got instead was an unfulfilled empty game.

The game closed in June after UTV Ignition decided that continuing to try and develop this game was not worth their time.  They felt (suddenly) that the MMO market was too crowded and they would have to invest too much to compete.

They laid off their entire Faxion staff and now make casual games for PS3, Xbox and handhelds.

Faxion is an example of a game that failed because the developers literally did not care about it.  The developers had no passion for it.  They were simply in it… for the money.

About these ads

Faxion Online: Advertisements Pwn

When I played Faxion Online I found the game to be awful and simply ‘not my cup of tea.’  The game used a lot of humour to try and carry it’s storyline and it wasn’t doing it for me.  However… their advertisements are amazing.  They have released the following two videos:

Pirates vs. Ninjas:

Cake vs. Pie:

http://gamertube.com/video-1840742-Faxion

Love or hate this game, at least they have a sense of humor.

Faxion Online Free to Play Review

I was considering for some time not even writing anything at all about this game.  But after a while I felt I needed some closure on this game.  The game says beta and normally I’m pretty lenient with betas however this one has the shop open and is asking for credit card information so as far as I’m concerned they’re in full swing.

What Does Faxion Have Going for Them?

Faxion appears to be designed around insanely casual play.  There is an option in the game to purchase slots for an activity that would require you to log in less.  Most MMOs thrive on keeping people playing, Faxion can appeal to people who will play their game casually.  This means Faxion is not going to be competition for other MMOs, merely supplemental material.

The specialization system is also something very cool.  Having all your trees move up to each tier is great.  Being able to choose what abilities you want to be stronger yourself is even better.

What is It Missing?

Faxion emphasizes a Heaven vs Hell theme.  This theme is unique to this game and has not been done before.  This is probably because heaven vs hell gets so much flack from the religious community.  In most cinematic trailers for movies featuring angels vs demons you get this sense of epicness.  Unfortunately Faxion drops the ball on this department.  There is never a point in this game where you ever feel epic.  You are talking to mega heroes such as Beowulf and yet you’re asked to do simple and unimportant tasks like killing wolves.  At some point the developers need to ask… why are people killing wolves in their afterlife?

And on that note there were not many quests period.  When you went into a giant great hall you would end up getting like 100 daily quests that you could repeat to level up with.  But then once you venture out into the world you would find out that all the quests are ‘talk to this person’ or ‘kill 100 of these’ (Repeatable).  It was pretty easy to level it just wasn’t particularly interesting.  It was in every way a grind.

On top of that the dungeon content was lacking.  They built up the game around this big epic PvP encounter that just didn’t happen.  When you build a game like this it will take time for the PvP to come into fruition.  People need to populate the servers.  The classes need to be balanced.  And on top of that the maps need balancing.  If you are going to make a game around PvP make sure you have some token dungeons.  People need something to do when servers are underpopulated.

This was the case, the server was constantly under populated.  A game cannot be designed around assuming massive numbers to be successful.  MMOs need to have some sort of solo element to it.  It is after all the solo element that will be best judged in these games because you will not reach the massively multiplayer element of a game until you’re at max level.

The zones feel empty and underpopulated, not by people but by NPCs.  I walk along the roads and I have to wait 5-6 minutes before I see a single enemy NPC.  Usually in most MMOs there are at least friendly killable XP grindable mobs along the roads.  In this game you have to go out and seek the mobs well off the road in awkward places.  There is no real quest tracking system so you have to read every single quest for the directions.  When you get to the directions it’s as if it was written by a 5-year old.  Go left down the path turn right and go into the cave.  Dawdle along until you find a fork… then turn right.  Really?  The maps are so poorly labeled you can’t just tell me what area to go to?  I’m guessing either God or Satan drew these maps because only they know where to go.

This game just doesn’t feel like it has enough people working on it to be an MMORPG.  An MMORPG has a lot of elements to it and this game just feels lacking.  If this game did one thing very well I could give it a break but every single part of the game is a work in progress.  If any developers are reading this do one thing really well and then build on that one thing.  If you can do really great world PvP, or dungeons, or instanced PvP, or questing make sure you get THAT right first.  Then add in other stuff and improve it.  That way if someone doesn’t like your PvP they can at least say you have some amazing dungeons.

Faxion Online Beta Review

I should say before I do anything of a review that this is a beta so there are some things that are very unfair to criticize.  For example the animation for changing gear is kind of wonky and often lags you up.  Mistakes and flaws in Faxion are things that ought to be reported and not scrutinized too heavily until official launch.  Instead this review will focus around the actual content of the game.  I should say at the time of making this game I had found a lot of bugs

In this game you start off dead.  That’s right, you are dead.  The game focuses around your afterlife Heaven or Hell.  The game is entirely themed around an eternal conflict between heaven and hell.  This will be a free to play player v player game with limited dungeon content.  The dungeon content is themed within the story of this eternal conflict.  It makes sense for heaven and hell for example to both want to kill Medusa because maybe the head of Medusa is going to be useful for both sides to win the war.  Not saying that Medusa is in this game (nor should you expect to find it).

1. Classes

Side of Heaven

Diviner: Light armored elemental caster class.

Crusader: Heavy armored Tanking class

Guardian: Light armored Healing class

Side of Hell

Reaver: Heavy armored Tanking class

Zealot: Light armored Healing class – buff specializing

Occultist: Light armored Dark Caster

So yeah as you can probably tell Occultist = Diviner, Crusader = Reaver, and Zealot = Guardian.  These classes all mostly have mirror abilities and similar resource mechanics.  There’s little to no balancing issues with what feels like.

2. Introduction to the Game

The start of the game is a screen with six possible class options.  You select one and it locks in your side.  You cannot have a heaven and hell character on the same server.

The character creator is pretty lackluster at the moment.  Currently there are five hair styles and five facial types per class.  I’m sure more can be offered in the future.  The game features two other modifiers, a hex block for hair color, facial color and highlights color.  Most MMOs are including adjustments for height, weight, width, size type, and geometric configurations.

As you may notice I selected to play as a female of Hell (I normally play as a female of the bad guys).  However you will note in the remainder of the review I’m playing on the side of Heaven.  This is because Hell has too many graphical errors at the moment that slow down play.

Upon starting the game some aspects of the game are easy to understand and others are not.  The interface is simple and as all moves have cooldowns there’s no worries about min/maxing spamming a single ability.  These tool tips show up explaining everything.  But I’m not a noob so I decided not to read them.

So that got me into trouble.  As it turns out after you level talent specialization is a little more complicated than I could imagine it being.

To start off you have six stats you can upgrade at a rate of 10 points per level:

Strength: Improves fighter abilities
Intellect:  Improves mage abilities
Wisdom:  Improves healer abilities
Body:  Increases hit points
Soul: Increases spirit
Focus: Increases critical strike chance

So of the first three you will want to select your class specific stat.  You know which one they are because under your stats it actually tells you the damage stat weight. So if you follow what the game tells you to do you will do some insane DPS/HPS/tanking.  If you choose to diverge you will be doing something suboptimal.

Initially it will feel like you should only invest in primary stats that is strength, intellect and wisdom.  However as you start playing more and more you will find out that gear pieces are going to have minimum requirements for secondary stats.  For example a tanking piece might say Min: 50 Bod on it.  A caster piece might say Min 60 Sol.  This further encourages you into spending your points into a stat set for your class.  If you choose to diverse from this stat set you will have access to less loot.  However the game does leave it open that if you did want to be a melee caster you are free to do so.

The talent specialization system is a little bit odd.  You get 2 talents per level and you use these at trainers to purchase abilities.  As you level you may choose to ‘replace’ an ability with an upgraded form available at later levels.  If you choose to just stash your talent points they cap at 10.

Another odd system in this game is the ability leveling system.  Basically every 12-24 hours you can queue up a new ability to level up.  It will level up on it’s own over time regardless of playing.  So if you don’t have time to play Faxion today you just log on, choose an ability to level up and then log off.

It has three slots that you can apparently buy at the store to allow you to add in more abilities or queue up the same one multiple times.  An advantage to this over your typical MMO is that you won’t be so far behind by not being online and leveling as you will be doing roughly the same amount of damage as your friends who are playing all of the time.  This will allow you to catch up to them faster since you will be doing more damage.

Your abilities are trained at a trainer.  However they are quite expensive and if you want to get them all right away you’ll need to purchase Truecoins to get this done.  Otherwise you can just grind and delay getting them.  Keep in mind there are so many abilities that you probably won’t use them all.

One of the downsides of this kind of specialization system is that it doesn’t aim you towards using any sets of spells.  For example I like the feel of Fireball (ranged nuke), Blight (ranged dot), and Parasitic Embrace (melee drain).

3. Questing

Seeing as you will be leveling by questing I thought it might be worth while mentioning how it works in this game.  For the most part you are running around and talking to people for the first hour or so.  There are 5-6 mobs you will kill for one quest and then back to running around for a while.  By no means is the start of this game exciting.
However how quests are tracked is pretty cool.
So there are red Faxion symbols and White Faxion symbols.  Red are new quest givers.  As you can see on the map the red dots are all over the map, that is you can see zone wide quest givers.  This means you will never get lost in doing quests.  The white symbols are quest objectives.
The quests just flow into each other nonstop.
Each questing zone is entirely instanced.  There are also many PvP zones you can enter for free for all or faction vs faction combat.  These are not battlegrounds just open battlefields.  Some of them are working right now, some of them are not.  A lot of times you’ll enter some and they will just come out as black to you and you are forced to back pedal through the instance you came from.
One good thing I’ll say is that there are more quests than you’ll ever possibly need.  At some point I was level 15 and I realized that I was still doing level 7 quests.  There are these quests called “Hunts” and “Judgments” which are daily quests designed to have you kill groups of enemies of bosses.  Basically they’re intended to give you extra XP for doing daily quests.
Some of the quest givers will probably have to be renamed or reworked.  A lot of the names given to characters are mythical heroes such as Hercules and Beowulf.  You don’t just have your big names giving out quests to collect flowers.
As I said this is a beta so I’ll try and update this review as I can.  For now you should just head out to Mary Jane and buy a blunt.
Edits:
April 11, 2011: Added more into comments on how statistics work.  Updated questing section to involve more than the opening zone.